About the Company
Since 1935, KBS Enterprises has been a leader in digital displays, office automation, and surveying tools in Pakistan. With five offices across the country, KBSE is known for its top-quality products and excellent service.
The Challenge
Even though KBS Enterprises has been successful for a long time, they faced challenges in updating their operations and improving how they interact with customers. They needed a system that could not only make their processes more automatic but also modernize their customer relationship management (CRM).
The Solution
After getting a tip, KBSE found out about SowaanERP, a system designed for their needs. They were especially interested in its CRM module. Convinced by its potential, KBS Enterprises decided to bring SowaanERP on board. This software promised to make their work more automatic and improve how they manage customer relationships.
Implementation & Tracking
From October 10, 2022, to March 31, 2023, KBS Enterprises worked on adding SowaanERP to their day-to-day operations. This period was important for checking how the software could help make their business run smoother and better connect with customers.
Discovery and Decision
The advice to incorporate SowaanERP’s module was a great deal for KBS Enterprises. This recommendation showed them how SowaanERP could change the way they work, particularly by making their CRM system automatic and more integrated.
Outcome
Implementing SowaanERP brought a big change to KBS Enterprises. Automating their systems and using the CRM module made everything from daily tasks to managing customer relationships easier and more efficient. This not only saved them time but also improved their service quality, strengthening their position as market leaders. This case reveals how KBS Enterprises used SowaanERP to solve their operational issues, which led to better efficiency and customer service. By choosing this advanced ERP solution, KBS Enterprises showed their commitment to staying ahead through innovation and quality, setting new standards in their industry.
What Our Client Say
According to Sufyan, Director, KBS Enterprises, "Adopting SowaanERP has been a game-changer for KBS Enterprises, streamlining our processes and transforming our customer interactions. It's not just software; it's our pathway to innovation and efficiency."
Sufyan.
Director at KBSE
